{"id":11881,"date":"2022-04-08T08:22:17","date_gmt":"2022-04-08T15:22:17","guid":{"rendered":"https:\/\/threecloud.wpengine.com\/?p=11881"},"modified":"2024-01-08T12:07:45","modified_gmt":"2024-01-08T20:07:45","slug":"understanding-customer-insights-to-drive-actionable-business-decisions","status":"publish","type":"post","link":"https:\/\/3cloudsolutions.com\/resources\/understanding-customer-insights-to-drive-actionable-business-decisions\/","title":{"rendered":"Understanding Customer Insights to Drive Actionable Business Decisions"},"content":{"rendered":"<p>Knowing who your customers are and having timely, actionable insights into how they interact with your organization is imperative to acquiring and maintaining a relationship with your customers. Dynamics 365 Customer Insights is an enterprise customer data platform that will unify, surface, and provide actionable <a href=\"https:\/\/3cloudsolutions.com\/data-analytics-ai\/\">data and analytics<\/a> that can be used across the Dataverse.<\/p>\n<p>In this demo heavy webinar, Azure expert Greg Frasca shows you how to unify your data using Azure Synapse and Dynamics 365 to elevate your customer-centric insights.<\/p>\n<p>Topics covered in this webinar:<\/p>\n<ul>\n<li>Why CPD? Why Customer Insights?<\/li>\n<li>Customer Insights \u2013 Core Functionality<\/li>\n<li>Customer Expectations (Retention\/Churn Risk)<\/li>\n<li>Omnichannel\/360 Aspirations (Siloed Data)<\/li>\n<li>Customer Acquisition<\/li>\n<li>Ever-volving\/New Data Sources<\/li>\n<li>Real-time Actionable Insights Across Platforms<\/li>\n<\/ul>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/uQsGawgl0g8\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Be sure to join us each week for our free webinars that happen every Tuesday at 11 AM ET. Our webinars cover a wide range of Azure topics and are presented by industry experts.<\/p>\n<p>Need further help? Our expert team and solution offerings can help your business with any Azure product or service, including Managed Services offerings. Contact us at 888-8AZURE or\u00a0 <a href=\"mailto:sales@3cloudsolutions.com\">sales@3cloudsolutions.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Knowing who your customers are and having timely, actionable insights into how they interact with&mldr;<\/p>\n","protected":false},"author":21,"featured_media":11887,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[394,260,378],"tags":[286,285],"class_list":["post-11881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-intelligence","category-data-ai","category-past-webinars","tag-azuresynapse","tag-dynamics365","topics-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/posts\/11881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/comments?post=11881"}],"version-history":[{"count":0,"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/posts\/11881\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/media\/11887"}],"wp:attachment":[{"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/media?parent=11881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/categories?post=11881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/3cloudsolutions.com\/wp-json\/wp\/v2\/tags?post=11881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}